PITTSBURGH, January 18, 2006 – BAA Pittsburgh’s Quarterly Customer Service contest winner, Francine Martinec, from The Body Shop, was awarded an all-expense paid trip to Toronto, Canada for her exemplary customer service. Francine works in the AIRMALL® at Pittsburgh International Airport, where she works hard to meet the needs of every traveling customer.
“We find it extremely important to reward good employees,” said Jay Kruisselbrink, Vice President, BAA Pittsburgh. “It gives them an incentive to work hard while reminding employees how much they are truly appreciated.”
The Quarterly Customer Service Award is just one of the ways BAA Pittsburgh strives to maintain high-level customer satisfaction at Pittsburgh International Airport and at all BAA USA AIRMALL® locations. With “Regular-Mall” pricing guaranteed and special promotions and contests, BAA makes AIRMALL® shopping fun and enjoyable. The winner of the next Quarterly Customer Service contest will win a trip to Phoenix, AZ.