PITTSBURGH – Fraport USA, a subsidiary of Fraport AG, today announced the expansion of its leadership team with an executive appointment and two promotions for its head office operations and its award-winning concessions programs at Baltimore/Washington and Pittsburgh airports.
“We are thrilled to grow our management team with seasoned professionals who represent Fraport’s culture of excellence,” says Ben Zandi, president and CEO of Fraport USA. “They each bring unique skills and qualifications that will advance our future vision of airports – benefiting our airport partners and travelers.”
• Gary H. Gilliard has been named Vice President of Operations for Fraport Maryland. He will oversee the development, leasing, construction, marketing and management of the concessions program at Baltimore/Washington International Thurgood Marshall Airport (BWI). Mr. Gillard has gained more than a decade of expertise in the airport concessions industry, including roles in both concessions management and as a retail operator. At Denver International Airport (DEN), he launched a retail merchandise unit program and became the program’s lead manager. He also led a successful local business and minority participation program at DEN.
• Amy Miktus has been promoted to Vice President of Operations at Pittsburgh International Airport (PIT) and will oversee the leasing, construction, marketing, and management of 80,000 square feet of concessions space in the company’s historic program at PIT. Ms. Miktus brings to Fraport USA more than 20 years of specialty retail experience with global brands such as Bath & Body Works and Sketchers. She joined Fraport Maryland in 2012. She was appointed in 2017 to Director of Operations for the concessions program at BWI Marshall Airport. She also served on the transition team for launching Fraport USA project at JetBlue’s Terminal 5 at John F. Kennedy International Airport.
• Cathy Simoni was selected for a new role as Fraport USA’s Director of Corporate Marketing & Customer Experience following an outstanding 27 years with Fraport Pittsburgh’s team. At PIT, Ms. Simoni directed and managed the airport’s retail operations, leasing and marketing. She also oversaw the successful Blue Sky Project, a $10 million redevelopment of the retail area at Pittsburgh International. Throughout her tenure, Fraport USA’s concession program at PIT has been an industry leader, in particular for customer satisfaction and sales per enplaned passenger.
About Fraport USA®
Fraport USA is the developer and manager of the retail, food and beverage operations at Baltimore/Washington International Thurgood Marshall Airport (BWI), Cleveland Hopkins International Airport (CLE), Pittsburgh International Airport (PIT), JetBlue’s Terminal 5 at New York’s John F. Kennedy International Airport (JFK), and Nashville International Airport (BNA). A leading airport concessions model in North America, Fraport USA’s projects rank among the highest for per-passenger spending and consistently receive accolades for innovation and customer service. For more information, visit fraport-usa.com. Fraport USA is a wholly-owned subsidiary of Fraport AG Frankfurt Airport Services Worldwide. Based in Frankfurt, Germany, Fraport AG is active at some 30 airports on four continents around the globe. Visit Fraport AG at fraport.com.